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Agreements found in under 2 minutes.
£829 FCA average per agreement.
Why people are claiming against Volkswagen Financial Services
If your Volkswagen Financial Services agreement from 2007 to 2024 was affected by any of these, you could be eligible for a refund.
Check my agreementsYou do not need to use a claims management company to make your complaint. You can do this directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.
Hidden commission
You didn’t know the dealer would get a commission for your deal.
Interest rate set by the dealer
They could set or adjust the interest rate on your deal.
Terms not explained
The terms, fees and charges weren’t made clear to you.
Pressure to sign
You felt pressurised to agree to the deal shown to you.
How it works
- 1
We find your agreements
A soft search of your credit file finds every car finance agreement since 2007, even if you’ve moved.
- 2
We take the wheel
Give us a few basic details. Within seconds your historic agreements are pulled together.
- 3
The real work begins
Consultation Claims complains to each lender for you, no win, no fee*. You don’t lift a finger.
Volkswagen Financial Services at a glance
- Legal name
- Volkswagen Financial Services (UK) Limited
- FCA number
- 311988
- Part of
- Volkswagen Group
- Finances
- Volkswagen, Audi, SEAT, CUPRA, Škoda, Porsche, Bentley
- FCA scheme
- Challenging it
Checked 2 November 2026 against the FCA register, Companies House and the lender’s own website.
Volkswagen Financial Services questions
My Volkswagen Financial Services agreement is paid off. Does it count?
Yes. Volkswagen Financial Services agreements from 6 April 2007 to 1 November 2024 count whether you’ve paid them off or are still paying.
Which cars did Volkswagen Financial Services finance?
Volkswagen Financial Services (UK) Limited finances Volkswagen, Audi, SEAT, CUPRA, Škoda, Porsche and Bentley, among others, through dealers across the UK.
Is Volkswagen Financial Services challenging the FCA scheme?
Yes. Volkswagen Financial Services (UK) Limited is one of three lenders challenging the FCA’s rules in the Upper Tribunal, with the consumer group Consumer Voice. The full hearing is from 16 February to 3 March 2027. Complaints can still be made while it goes ahead.
I’ve had a letter from Volkswagen Financial Services. What does it mean?
While the scheme is paused, lenders don’t have to work out or pay compensation. They must still tell people who have already complained if they’re not owed anything: by 18 November 2026 for agreements from 1 April 2014 complained about by 30 June 2026, and by 18 January 2027 for older agreements complained about by 31 August 2026. Offers wait for the ruling. If you’re told you’re not owed and you disagree, you can ask the lender to look again, then go to the Financial Ombudsman.
You do not need to use a claims management company to make your complaint. You can do this directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free. We may receive a fee for introducing you to a third party CMC or panel solicitor, this does not affect any compensation you may receive.