Mercedes-Benz Finance claim

Mis-sold Mercedes-Benz Finance car finance? Check whether your agreement may be affected.

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No win, no fee* · Agreements from 2007 to 2024

Grey hatchback with a Justera number plate

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Why people are claiming against Mercedes-Benz Finance

If your Mercedes-Benz Finance agreement from 2007 to 2024 was affected by any of these, you could be eligible for a refund.

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You do not need to use a claims management company to make your complaint. You can do this directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.

How it works

  1. 1

    We find your agreements

    A soft search of your credit file finds every car finance agreement since 2007, even if you’ve moved.

  2. 2

    We take the wheel

    Give us a few basic details. Within seconds your historic agreements are pulled together.

  3. 3

    The real work begins

    Consultation Claims complains to each lender for you, no win, no fee*. You don’t lift a finger.

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Mercedes-Benz Finance at a glance

Legal name
Mercedes-Benz Financial Services UK Limited
Formerly
DaimlerChrysler Financial Services UK Ltd (until 2008)
FCA number
723769
Part of
Mercedes-Benz Group
Finances
Mercedes-Benz
FCA scheme
Challenging it

Checked 2 November 2026 against the FCA register, Companies House and the lender’s own website.

Mercedes-Benz Finance questions

My Mercedes-Benz Finance agreement is paid off. Does it count?

Yes. Mercedes-Benz Finance agreements from 6 April 2007 to 1 November 2024 count whether you’ve paid them off or are still paying.

Which cars did Mercedes-Benz Finance finance?

Mercedes-Benz Financial Services UK Limited finances Mercedes-Benz, among others, through dealers across the UK.

Is Mercedes-Benz Finance challenging the FCA scheme?

Yes. Mercedes-Benz Financial Services UK Limited is one of three lenders challenging the FCA’s rules in the Upper Tribunal, with the consumer group Consumer Voice. The full hearing is from 16 February to 3 March 2027. Complaints can still be made while it goes ahead.

I’ve had a letter from Mercedes-Benz Finance. What does it mean?

While the scheme is paused, lenders don’t have to work out or pay compensation. They must still tell people who have already complained if they’re not owed anything: by 18 November 2026 for agreements from 1 April 2014 complained about by 30 June 2026, and by 18 January 2027 for older agreements complained about by 31 August 2026. Offers wait for the ruling. If you’re told you’re not owed and you disagree, you can ask the lender to look again, then go to the Financial Ombudsman.

You do not need to use a claims management company to make your complaint. You can do this directly. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free. We may receive a fee for introducing you to a third party CMC or panel solicitor, this does not affect any compensation you may receive.

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